1. UNIT/ BAHAGIAN PENTADBIRAN, PROMOSI, HARTANAH & HOSPITALITI
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BIL
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PIAGAM PELANGGAN
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UNIT/BAHAGIAN
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JAN
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FEB
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MAC
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APR
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MEI
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JUN
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JUL
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OGS
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SEPT
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OKT
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NOV
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DIS
|
|
1
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Memberi Perkhidmatan Kepada Pelanggan Kami Dengan Tepat, Cepat, Mesra, Cekap & Amanah
|
PENTADBIRAN
|
100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | ||||
|
PROMOSI
|
100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | ||||||
|
HARTANAH
|
100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | ||||||
|
HOSPITALITI
|
100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | ||||||
|
2
|
Menyampaikan Maklumbalas & Keputusan Dalam Tempoh Tujuh Hari (7) Dari Tarikh Di Terima
|
PENTADBIRAN
|
100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | ||||
|
PROMOSI
|
100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | ||||||
|
HARTANAH
|
100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | ||||||
|
HOSPITALITI
|
100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | ||||||
|
3
|
Menyediakan Khidmat Penyampai Maklumat Kepada Orang Ramai Dengan Berkesan & Informatif.
|
PENTADBIRAN
|
100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | ||||
|
PROMOSI
|
100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | ||||||
|
HARTANAH
|
100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | ||||||
|
HOSPITALITI
|
100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% |
2. STATISTIK BULANAN JUMLAH KEKERAPAN BERHUBUNG DENGAN PELANGGAN MENGIKUT UNIT/ BAHAGIAN
| UNIT/ BAHAGIAN | BULAN | |||||||||||
| JAN | FEB | MAC | APR | MEI | JUN | JULAI | OGOS | SEPT | OKT | NOV | DIS | |
| PENTADBIRAN | 30 | 74 | 57 | 96 | 74 | 83 | 172 | 145 | ||||
| PROMOSI | 29 | 23 | 17 | 27 | 23 | 69 | ||||||
| HARTANAH | 53 | 46 | 39 | 43 | 62 | 60 | 62 | 63 | ||||
| HOSPITALITI | 223 | 241 | 202 | 208 | 358 | 352 | 385 | 330 | ||||
